Emotions - Leadership Secret Weapon

By Patsi Krakoff, Psy. D.

"Leadership isn't something you do writing memos; you've got to appeal to people's emotions. They've got to buy in with their hearts and bellies, not just their minds." ~ Lou Gerstner, IBM's former CEO

Emotions are critical to business success because they drive behaviors. Companies that achieve an emotional buy-in from consumers and employees will have a competitive advantage in a world of increasing commoditization.

Business has a long tradition of ignoring emotions in favor of rationality. But a growing body of scientific evidence reveals that subconscious feelings drive decisions, up to 95% of which are made through the brain's emotion centers and only then filtered into its cognitive parts.

Psychologists, neuroscientists and behavioral economists now agree that leaders who fail to understand how emotions drive actions will ultimately fail.

Emotionally astute leaders leverage feelings to gain employee commitment, engagement and performance, according to Dan Hill, CEO of Sensory Logic and author of Emotionomics: Leveraging Emotions for Business Success (Kogan Page, 2008). However, there are two barriers that create a trust gap between leaders and their staffs:

1. The financial chasm that results from large pay disparities
2. A disconnect between verbal and nonverbal communication

While there is an inherent desire to identify and bond with one's leader, people exercise caution before committing their careers and livelihoods to anyone. No one wants to commit to the wrong cause or person, thus the importance of leaders' honesty and authenticity.

Evolution gave us feeling before thinking. Leaders must quell fears before expecting employees to embrace the cold, hard facts. Facts are malleable, but our gut instincts are unyielding.

• The human side of business consumes most of a company's operating costs. Failure to be emotionally adept is counterproductive-perhaps even suicidal.
• Employees are the players who turn their CEO's dreams of progress from a nuts-and-bolts strategic plan into reality-an outcome that requires emotional commitment.

Emotions Matter: An Action Plan The following action steps can help you achieve your desired results:

1. Create faith in a "greater we" by establishing yourself as a leader who's a real person-not the heir apparent to a big title, office and salary.
2. Be more personable in your communications. Only then can you generate the emotional momentum necessary to push through change.
3. Communicate a vision that inspires pride. Negative feelings can undo a company during a period of change, and they're highly contagious. Become a student of nonverbal expressions and body language.
4. Meet with employees in person, and use face time to connect with them and solicit or accept advice. Greater familiarity leads to sound relationships.

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Job Interview Tips > A few tips to help you score points

By lbramos

•  Research the company

If you read my previous hub on this matter, before you sent your presentation letter and resume, and before you were called to the interview, you have already made a minor research about the company you're applying to.

But now, as you are called to the interview, research a little further! Go to their website and check every single page on it, read their mission statement, the "about us" info, who their clients are, what are the latests news on them. Also google them, to see what you can find, get to know the market where they operate, their business, their market share, and the rest you can find.

If possible, talk to someone you know that works there and get a little inside view of the things.

• Research the competitors

Now that you know the market they operate in and their market share go and learn who their competitors are. Check their websites, news and other info you can find.

This way if during the interview some names show up you'll be prepared for it.

• Research your interviewer

This maybe easy or not. When they call you saying you were choosen ask who the interviewer will be. If you haven't done it, call the company, say that you're just confirming the interview hour and try to get the name of the person.

If you can get the name, yep... research!!! Try the company website to see if they have info on the interviewer, google it, just try to know a little bit about him/her.

• Read the newspapers

If you don't have this habbit, work on it! Specially the week before the interview, read the general newspappers, the economy ones, even the sports ones. Nowadays you don't even have to buy them, just check them online!

Again, during the interview a topic may show up, like an earthquake, a crisis in some sector, etc, and you have to know a little about it so you can't be caught of guard!

• Prepare a few standard questions

There are a few standard questions that are asked in each interview. Things like "where do you imagine yourself in five years", "what are you career goals", "what's your jobs history"... Prepare yourself, train this kind of questions, try to focuses on the important things. Some people would say for you to write a script on them but I won't... Just prepare yourself, imagine you're been asked for this answers and do your best! The risk of writing a script is that if you forget something during the interview, the whole answer will sound false... So, just be yourself!

• Get to know the place for the interview

This does't seem very important but it could be! You should go and see where your interview will be, get the car/train/bus/metro path till there, check the time it takes you to get there, etc.

Because remember that you will be a little nervous on the day of the interview and if you get lost, or in a jam, or something, the stress will rise up very fast and propably you'll compromise your interview and your chance!

• Find out what to wear

Some interviews require a suit, others you can go less formal... Try to know what to where, ask the people who called you or when you call to confirm the hour, ask that. It could make the difference!

• Don't be late

Last, but not least, don't be late! This is very important! Try to arrive 15m earlier, not more, or otherwise you could get more nervous waiting! But his is very important to cause a good first impression!

• A great ebook to help you

Buy and read some books that contain about interview tips or you can also find lots of information on interviews on the web.

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Job Tips > Top Ten Tips for Attending Career and Job Fairs

by Randall S. Hansen, Ph.D.

1. Have a pen/pencil and paper available for notes.
2. Bring resumes and a folder or portfolio to hold your materials.
3. Take the time to find out what companies will be represented before the day of the career fair.
4. Research information about the participating companies and organizations prior to approaching the recruiters. Use the Internet, news sources and career fair materials to learn about the companies' booths you plan to visit. You can impress a recruiter by knowing about his or her company and can discuss its current situation.
5. Use time wisely. Determine where employers are located and in what order to visit them. Focus on three companies that you are truly interested in.
6. Broaden your focus and include many types of employers. For instance, you may not have considered working for a hospital, but hospitals recruit and hire professionals in many different fields (e.g., management, information systems, or health care).
7. Be aware of time demands on employers. Do not monopolize an employer's time. Ask specific questions and offer to follow up after the fair, as appropriate.
8. Be direct. Introduce yourself, including your name and career interests. If you are job-seeking, state the type of position in which you are interested. If you are gathering information, let employers know that you are only interested in materials and information. Remember to use good eye contact and a firm handshake. Career fairs are the perfect place to use your elevator speech.
9. Make sure you learn from the recruiter employment and/or hiring trends, skills necessary for different jobs, current openings, salary, benefits, training, and other information about the organization. Also make sure you know whom to contact for follow-up discussions.
10. Ask the employer for the next steps in the recruitment process and try to obtain the recruiter's business card for follow-up discussions/correspondence.

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Job Fair Tips > Career Fair Success Strategies

by Maureen Crawford Hentz

 

Career Fairs can occasionally be intimidating. As a job-seeker, you must distinguish yourself from hundreds or even thousands of other job applicants. The following are a few simple strategies to help you stand out from the crowd.

• Find a Fair. Many career fairs are free, but some require a registration and/or fee. The first place to look for a career fair is your alma mater. Colleges and universities routinely hold career fairs for students and alumni. Call your college's career service office and find out if you need to register and what the general format of the fair will be.

Professional organizations also often sponsor large career fairs at their national and regional conferences. Many organizations require membership for admission to the conference and career fair, but some sell day-long "placement-only" admission. Unsure about which professional associations would be best for you and which career fairs will have what you want? Query the Internet for professional associations in your field (for example, Interior + Design + Association) and see if the resulting Web sites indicate career-fair participants.

Finally, look in the Help-Wanted section of your local newspaper. Many career fairs are listed in their own column. Also look for employers with large ads to see if any indicate "We will be at the ElectroMechanical Job Expo next week!"

• Choose the Right Fair. You probably don't want to waste your time at a medical-technology fair if you are looking for a position in education. Do your research. If possible, get the names of companies that will be recruiting at the fair. Hosting agencies often post an abridged list to attract job-seekers like you.
• Arrive Early. As a career-fair recruiting veteran, I can confidently attest that my ability to remember names, faces, and details of candidates waned as the day went on. Rolling my materials into each career fair, I set up my table in eager anticipation of the fabulous candidates I would find. As the fair picked up, while my eagerness never diminished, my ability to remember candidate details did. Go early to ensure quality time with the recruiters.
• Do a Reconnaissance Circuit First. When you get to the fair, don't go into a frenzy of resume dropping-off. Sit down with the program and decide on the order in which you will talk to recruiters. Many career fair veterans agree that beginning in the back of the room and working your way to the front is the way to go – you are seeing recruiters fresh, while people who started in the front may be starting to lose energy. While you are getting the lay of the land, pick up information from the tables. Information, as well as freebies such as pens, magnets, and stress balls, are there for the taking. Gather information on companies of particular interest and sit down in the candidate lounge. Information may include company annual reports, brochures, and a list of open positions. Review the materials so that you have a starting point for conversation with each recruiter.
• Have a Booth Speech. Too many times I would see candidates going down a row of tables asking the dreaded question "Can you tell me a little bit about your company?" As a recruiter, no matter how much you like to talk to people, this question becomes old quickly. Better to have a booth speech that you give to the recruiter. "Hello Aurora, I wanted to introduce myself to you. My name is Janet Ridge. I am an Asian-studies trainer with six years of experience, and I wanted to talk to you about the Training Specialist vacancy at XYZ Company." [Editor's note: See our article, The Elevator Speech is the Swiss Army Knife of Job-Search Tools.]
• Hone In. As you begin talking, the recruiter then may ask you questions about yourself or tell you about the position. Ensure that you make eye contact and listen carefully for tidbits that are not mentioned in the written materials. If you are interested in the company or a position therein, ask for the recruiter's business card and leave a resume.

In addition, go back to the candidate lounge and write a short note to the employer. Attach it to your resume and redeposit into the employer's resume box. Your note should be brief and professional and reference your conversation. "Dear Aurora, thank you for spending time with me today at the AsiaAlive! Recruiting Fair. I appreciate your making time to explain the detailed requirements of the Training Specialist position, as well as the history of the position. Please do feel free to contact me directly if you need additional information." This note can be handwritten but should be stapled directly to your resume. At the end of the fair (or sometimes during it), recruiters go through the resumes making notes on impressive candidates. Attaching a note to the resume is a way to distinguish yourself from other candidates who don't bother with this step.

• Don't be a Booth Buffoon. Recruiters are there to find many good candidates – not just one. Don't monopolize a recruiter by taking all his/her time. If a line develops behind you, be sensitive to that. Say something like "Thank you so much for speaking with me. I see you have quite a line, and I don't want to monopolize your time." Then, get out of the way. If you are particularly interested in making another contact, it is fine to come back again when the line has died down.

If a recruiter is speaking generally to another candidate, it is perfectly acceptable to join the conversation, make eye contact, and ask questions. It is not necessary to wait in a line for individual one-on-one attention, particularly if you plan to ask a similar question.

• After the Fair. Follow-up is extremely important. Recruiters will collect hundreds or thousands of resumes at a large career fair. If you are interested in applying for a specific position, go to the company Web site and apply directly using the company's preferred format. Open your cover letter by indicating that you discovered the position at theAsiaAlive! Career Fair and in speaking with recruiter Aurora Crawford, you became convinced that this was the position for you. You may also want to follow up with an email to the recruiter directly, if that information is on the business card.

In the future, if other positions are advertised for that company, use your inside connection with the recruiter. Apply using the company's preferred process and then send an email along with your resume to the recruiter you met at the career fair. That recruiter may or may not be working with the new position but could be provide the foot in the door that you need. Your email would say something like "Dear Ms. Crawford, I met you last March at the AsiaAlive! Recruiting Fair. At that time we discussed XYZ Company and the Training Specialist position. I see you now have a Country Specialist position available in the Tokyo office, and I wanted to contact you directly to express my interest. My resume and cover letter are attached. Of course, I have also applied through your company Web site."

Final Thoughts
Career Fairs don't have to be intimidating. Remember that the recruiters are there to find you. Recruiters' success is determined by sourcing appropriate candidates and funneling them toward the company. Remember that you are what they are looking for. Employing these success strategies is sure to make a difference in the kind, quantity and quality of your career-fair interactions.

Source : www .quintcareers. com

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Career Tips > 9 Job Search Tips for New Graduates

By Kathy Kristof

College graduation season is set to launch millions of youthful job seekers into an already depressed employment market. If you’re among the masses, realize that preparation is key. Here’s what you need to do to get hired.

1) Edit your profile. Those drunken party photos might have impressed your Facebook friends, but now they could dissuade a prospective employer from hiring you, says Stephen Miles, vice chairman of executive search firm Heidrick & Struggles and co-author of Your Career Game. Recruiters do extensive web searches on people they intend to hire, including checking social media sites like Facebook, MySpace and Twitter. If you’ve posted compromising photos or a stupid status update (i.e. Nice day. I think I’ll call in sick and go to the beach…) it could cost you a job. Get rid of it.

2) Do your homework. Don’t just figure that you can post a resume on monster.com and find work, says Janice Bryant Howroyd, CEO of staffing company AppleOne. You ought to study all aspects of your chosen field and seek information about the companies doing business in that area. Go to the company web sites and see if they’re posting open positions, too. If you send a resume, tailor it specifically to the job you’re seeking, Howroyd suggests.

3. Prepare to relocate. Live in a city where the job prospects are bleak? You can vastly increase your chance of getting work by seeking employment in other zip codes. The folks at job search site Indeed.com recently came up with a list of the best and worst cities to find work.

4) Think small. Many graduates focus on big, brand-name companies, but it’s the smaller and mid-sized companies that are doing most of the hiring now, Howroyd says. Taking jobs that “no one wants” is often an opportunity that no one else sees, adds Nathan Bennett, professor of management at Georgia Tech and the other co-author of Your Career Game. A first job is an opportunity to get experience. The smaller the company, the thinner the staff, the more likely you are to learn a wide array of skills.

5) Set targets. Set goals every day for either sending out a set number of resumes; filling out a set number of applications or finding a set number of new opportunities. Don’t hit the beach until you’ve hit your goal. You can’t change the job market, but you can determine how hard you try. Trying harder than your peers makes you the one most likely to get work.

6) Be persistent. If you go to an interview and don’t hear from the employer, follow up with a phone call. If they gave the job to another person, don’t be angry — be interested. Politely ask the hiring manager if he or she can tell you whether there was something that the other person did that particularly impressed them or something that you did wrong. If your approach is respectful and aimed at learning (rather than second-guessing their actions), they’re likely to help you better position yourself for the next interview. And if they tell you that you were fine, the other person was just more qualified, don’t be shy about asking them to keep you in mind for the next opportunity. If you don’t have a job in three or four months, call again and see if anything has opened up.

7) Work your network. Ask your friends, your parents, your parents’ friends, if they know of anything that would suit you. Check in with your college career office and attend their alumni functions. When there are hundreds of people applying for a given job, a personal referral can make your application stand out.

8) Be a temp. Some companies may not be willing to hire permanent full-time staff, but need help. You can sign up with a temporary company, like AppleOne, that will send you out on a daily basis to these companies. The benefits: You earn money; you get to know employers and employers get to know you.

9) Don’t despair. It’s a rotten job market, so it could take time to get work. And when you do get work, it may not be the ‘perfect job’ that you envisioned. Keep a good attitude and don’t let it get to you. Every job — even a nightmare job — is experience on your resume and a potential reference for a new employer. Do you best no matter where you end up working, and chances are good that you’ll get a better job in no time.

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5 Tips on Employee Performance Reviews

By SCORE

1. Concentrate on what you and the employee can achieve together in the future. Don’t use performance reviews just as a means of telling workers everything they’re doing wrong.
2. Strive for consistency and fairness. Apply performance criteria to all employees, not just a few.
3. Encourage employees to evaluate themselves and to discuss their own strengths. Your view of an employee and the employee’s view of himself should match fairly well. Otherwise, it’s a warning signal.
4. Be honest about poor performance, but not brutal. Document your observations in writing.
5. If you’re small enough that constant communication and feedback are taking place, you may be able to avoid performance reviews. But don’t send the message that performance isn’t critical.

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5 Tips for Hands-On Leadership

By SCORE

1. Be there. Entrepreneurs warn that a successful business can slip when an owner is not there at least part of every day, keeping in touch with how things are going.
2. Set an example for working hard. One wholesale bakery owner sometimes sleeps on the couch in his office so he can be there when the early shift comes in at 4 a.m.
3. Don’t confuse “hands-on” managing with micro-management. Set objectives and offer guidance, but don’t make employees do every little thing your way. Gauge what they do by the results.
4. Understand your business down to the last detail. The founder of a toy-store chain visits the stores and spends time doing each job (selling, clerking, etc.) and observing customers’ reactions.
5. Stay in touch with “stakeholders”—including customers, employees and suppliers.

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